Wipro Walk In for Freshers & Experience on 12th Jan 2024
Wipro Walk In
• Role:Associate/Team Member (AA – Voice)
• Job Location: Gurgaon/ Gurugram,Haryana
• No. of Openings: 10
• Qualification : Any Graduate (Non-Tech-BA, BBA, BCA, B.com, BSC, Part time-MBA) B.Tech & M.Tech are not eligible for this role
• Experience: 00-02+ years
• Salary: 2-3 Lacs P.A.
Time and Venue:
12th January , 11.00 AM – 1.00 PM
Wipro HR Services India Pvt Ltd Building 2 | Candor Tech Space | Tikri | Sector 48 | Gurgaon-122001
Contact – Sandeep/Manisha
Job description
Walk in Interview’s for Associate/Team Member (AA – Voice)- UK Shift For Gurgaon
Looking for International Voice background-Freshers are also welcome with excellent communication skills.
Educational Qualification : Any Graduate (Non-Tech-BA, BBA, BCA, B.com, BSC, Part time-MBA) B.Tech & M.Tech are not eligible for this role
Exp : 0-2 Years (International Voice Process)
Job Location : Gurgaon (Udyog Vihar)
Shift Timing : 12.00 PM to 12.00 AM (UK Shift)-Any 9.5 Hours shift in between
05 Days working & one side transport only
Associate/Team Member (AA – Voice)- UK Shift For Gurgaon
• Maintains quality service by enforcing quality standards, analyzing, and resolving client’s problems, and recommending system improvements.
• Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
• Adhere compliance and generate control reports.
• Generate statutory reporting per country requirement.
• Audit Management – Active participation in internal/external audits • Escalation management
• Generating scheduled/ ad-hoc reports
Essential Hiring Skills
• Excellent Communication Skills
• Understanding of UK Saving and Retirement plans
• Proficient in MS-Office (preferably Excel)
• Project management
• Quality management
• Results driven
• Foster teamwork
• Giving feedback
Trainable Skills:
• Neutral Voice and Accent and call management
• UK Saving and Retirement Industry Skills
• Process Knowledge
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